Clinical Solutions
Clinical Solutions provides system support of the practice management and electronic medical record in support of the Faculty Practice Plan. Clinical Solutions services include consultation, design, implementation, maintenance, support and new initiatives. Requests for consultation or assistance contact the IST Help Desk at (856) 566-6437 or 6-3200.
Please continue to telephone in all trouble requests to the action line at 3-3200 or (732)743-3200. For more information on Off-Hour Support Guidelines please follow the link.
The SOM Clinical Solutions User's Group meets monthly on the third Friday. The latest User’s Group meeting agendas are available below along with the Newsletters.
This page is divided into four sections. See below for training, Centricity Business and Centricity EMR forms, Newsletters, policy and procedures and workflows.
Clinical Solutions Training
SOM Clinical Solutions Training Schedule
Centricity Business Training Manual (Comming Soon)
Centricity EMR Training Manual
Tips & Tricks User Group Agendas and Materials
February 22, 2013 - Reports form, HMA Form, Flowsheets, Filter Document views and Organizing Documents, Registration and EMR Interface, and IMS FSC Follow Up Questions
March 22, 2013 - Reminder Flags, Disabling and Restoring Pop-Ups, Completing a Full Append, Out of Office Message, Viewing Multiple Desktops and Routing Multiple Documents
May 17, 2013 (coming soon)
Cheat Sheets and quick references
eSM Quick Reference (Electronic Refill Requests)
Prescribing Quantities Cheat Sheet
Centricity Forms and Reference Materials
Please use the following links to download online request forms for IDX Dictionary/ Printer changes:
| Billing Provider Request Sheet | Instructions | Form | Policy |
| Provider Referring | Instructions | Form | Policy |
| Scheduling Provider Request Sheet | Instructions | Form | Policy |
| Scheduling Department/Visit Types (Scheduling Only) | Instructions | Form | Policy |
| Code Set Form Approvals | Form | Policy | |
| Billing Area (Bar) | Instructions | Form | Policy |
| Location (Bar, Nursing Home) | Instructions | Form | Policy |
| Insurance (FSC, Paycode, Commercial Insurance Co) | Form | Policy | |
| Miscellaneous Form (Hospital, ClientTell) | Instructions | Form | Policy |
| IDX Printer Request Form | Form | Policy | |
| Security IDX | Form | Policy | |
| Security EMR | Form | Policy | |
| Report Request | Form | Policy | |
| Provider Separation Check List | Form | Policy | |
| WebMD Specialty Codes | |||
| Form to Report Duplicate Accounts | Form | ||
| Preload Form for C-EMR | Form | Policy | |
Clinical Solutions Newsletters
February, 2013
April, 2013
Clinical Solutions Policy, Procedure and WorkFlows
Policies
Project Methodology Compliance (CA-IST)
Procedures
IST Support Triage Folder Procedure
CS Change Management Procedures
Request Remote Access Procedure
SOM Operational Policy, Procedure and WorkFlows
