Physician Systems

Physician Systems provides system support of physician billing and scheduling in support of the Faculty Practice Plan. System services include consultation, design, implementation, maintenance, support and new initiatives. Requests for consultation or assistance contact the IST Help Desk at (856) 566-6437 or 6-3200.

Telephone and computer services are obtained at http://iheat.umdnj.edu/heatselfservice. The Online Service Request System (OSR) enables customers to, via Internet, both create and check the status of their service requests. If you have not previously contacted the Service Center, you will need to do so before you can submit an OSR. For additional information, please email isthelp@umdnj.edu and provide the word OSR in the subject line.

Please continue to telephone in all trouble requests to the action line at 3-3200 or (732)743-3200. Trouble requests submitted via the OSR system will not be processed. For more information on Off-Hour Support Guidelines or IDX Front Desk Downtime Procedures, please follow the appropriate link.

The SOM IDX User's Group meets monthly. The latest User’s Group meeting schedule and Newsletter are now available in my.UMDNJ groups.

Click here to log into my.UMDNJ.edu.

Please use the following links to download online request forms for IDX Dictionary/ Printer changes:

Online Reference Materials